OnlySpins Casino Terms and Conditions
By creating an account or otherwise interacting with OnlySpins Casino, you confirm that you have read, understood, and accepted the provisions set out below. These terms form a binding agreement between you and the operator.
Account registration and verification
Only one personal account per individual, household, IP address, or shared device is permitted, and each account must be opened in the registrant's own legal name.
Applicants must declare a residential address in a permitted jurisdiction and confirm that participation in interactive gaming is lawful where they reside.
OnlySpins Casino reserves the right to request a passport, driving licence, utility bill, or source-of-funds documentation before processing significant withdrawals.
Deposits, withdrawals, and dormancy
Funds may be deposited only through payment instruments registered in the account holder's own name, and credit transfers from third parties will be refused or reversed.
Withdrawal requests are normally processed within 72 hours of approval, although additional verification may extend the timeline for first-time payouts or unusual patterns.
Accounts inactive for twelve consecutive months may be subject to a monthly dormancy fee in accordance with Tobique Gaming Commission directives, after notification to the registered email address.
Promotional offers and bonus rules
Welcome packages, free spins, cashback, and loyalty rewards are subject to specific wagering requirements, maximum cashout caps, and game contribution percentages clearly stated in each promotion.
Bonus abuse, including the use of automated software, collusion, or registering multiple identities to claim the same offer, will result in confiscation of bonus winnings and possible account closure.
Real-money balances are always wagered before bonus balances unless the promotion terms specify otherwise, and unfinished bonus turnover lapses after the announced validity period.
Prohibited conduct and game integrity
Customers must not exploit malfunctioning games, software glitches, pricing errors, or any vulnerability that produces results inconsistent with declared return-to-player figures.
Use of virtual private networks, proxy services, or false location information to circumvent regional restrictions constitutes a material breach of these terms.
OnlySpins Casino monitors all gameplay with proprietary analytics and partners with industry-recognised testing laboratories to confirm fairness of every certified title.
Liability, governing law, and dispute resolution
The operator's liability is limited to the balance of funds visibly available in the customer account at the time the relevant claim arises, save where statutory consumer protections apply.
These terms are governed by the laws of New Brunswick, Canada, with non-exclusive jurisdiction granted to its competent courts and the supervisory powers of the Tobique Gaming Commission.
Complaints should first be submitted to OnlySpins Casino customer care, and unresolved matters may be escalated to the licensing authority or to an approved alternative dispute resolution body.
Contact
- Customer service: [email protected] (response within 24 hours)
- Live chat available directly inside the OnlySpins Casino lobby once signed in
- Tobique Gaming Commission regulatory complaints: [email protected]
This page summarises the principal terms governing the use of OnlySpins Casino. The complete legal agreement, including any annexes, schedules, and licence-specific clauses, takes precedence in case of conflict with this summary.