Responsible Gaming at OnlySpins Casino

Our commitment to player wellbeing

OnlySpins Casino operates under the supervision of the Tobique Gaming Commission of New Brunswick, Canada, which requires every licensed operator to promote safer play practices.

Our platform integrates voluntary self-management tools directly into the player dashboard, allowing each member to shape their own experience around realistic expectations.

We train our customer care representatives to recognise early signs of distress and to respond with empathy, never with pressure to continue playing.

Tools available in your player profile

Deposit caps can be configured on a daily, weekly, or monthly basis, and reductions take effect immediately while increases require a 24-hour cooling period.

Session reminders display elapsed playtime and current balance changes at intervals you choose, helping you remain conscious of your engagement.

Time-out features allow temporary suspension of your OnlySpins Casino account for 24 hours up to six weeks, and full self-exclusion is available for longer durations.

Reality checks, loss limits, and wager limits operate independently, so you can mix and match the controls that suit your personal play style.

Recognising when play becomes a problem

Chasing losses, hiding gambling activity from loved ones, or feeling restless when not playing are signals that deserve honest reflection.

Borrowing money to fund gaming, neglecting work duties, or experiencing mood swings tied to outcomes indicate that professional support should be considered.

If gaming begins to crowd out hobbies, friendships, or family time, treat that observation as a serious indicator rather than a passing concern.

Protecting minors

Access to OnlySpins Casino is strictly limited to individuals who have reached the age of majority in their jurisdiction, with a minimum of 18 years universally enforced.

We perform identity and age verification during registration and may request additional documentation at any point during the customer relationship.

Parents and guardians sharing devices with minors are encouraged to install parental filtering software such as Net Nanny or Qustodio to block gaming content.

Where to find professional help

Independent organisations exist worldwide to offer confidential counselling, peer-support groups, and structured treatment programmes at no cost to the participant.

BZgA (Bundeszentrale für gesundheitliche Aufklärung) operates a free helpline in Germany on 0800 1372700, providing anonymous guidance around the clock.

GamCare, Gamblers Anonymous, and GamblingTherapy.org provide multilingual online chat, forums, and self-assessment tools accessible from any region.